• Ronyb34

    (@ronyb34)


    For once a plugin worked pretty well… My site didn’t support the latest update and 3.0.5 doesn’t help either. I told the support that there was a problem with the builder and they answered me: we only deal with important problems, we refund you if you want… ??? But everything worked very well before the update, isn’t an update supposed to bring more performance and compatibility??

    • This topic was modified 2 years ago by Ronyb34.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Christine

    (@cdegraff1)

    We are so sorry that you have had a bad experience, @ronyb34. It sounds like there was a miscommunication because we definitely believe everyone’s problems are important. We are trying to work out the various issues that are being reported and hopefully will be able to resolve yours as well. Please be patient until we release our next update this week.

    Sincerely,
    Christine

    James

    (@hydn)

    Yes! This is the type of arrogance I’ve also experienced from support. @ronyb34

    James

    (@hydn)

    @ronyb34 I upgraded today. SW plugin now creates a 5 to 20 second delay between page loads. This issue goes away when disabling SW plugin so I’ve now completely stopped using this plugin and will find another paid solution.

    • This reply was modified 2 years ago by James.
    • This reply was modified 2 years ago by James.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘why this update?’ is closed to new replies.