Support » Plugin: Bitly's WordPress Plugin » Why not getting edited Shortlinks?

  • Faisal Kabir


    I have customized some of the shortlink from bitly dashboard, but those shortlinks not appearing in my website.

    Suppose, our website homepage branded (customized) shortlink is, but homepage showing the plugin generated shortlink (, the old one.

    Why shortlink not updating after customized?

    The page I need help with: [log in to see the link]

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  • Temerity Studios


    That’s a good question, the API doesn’t suggest a different endpoint or set of arguments to retrieve customized shortlinks so it was assumed that no other action would be needed from WP Bitly for those.

    I’ll look into this as soon as I can and let you know what we find.

    Quick update on this, I was able to verify that after editing a link via the dashboard, the Bitly API is not returning the new hash. None of the available endpoints return the new hash, only the old, which still appears to work at least.

    Opening a new issue on the Github repo for WP Bitly here. Unsure when this will be fixed as it appears it may be an issue with the API and not our plugin.

    No response in the Bitly API forum. For some reason they didn’t approve and post my original message asking about this and I’ve posted another one.

Viewing 3 replies - 1 through 3 (of 3 total)
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