Support » Plugin: Documentor - Create Product Documentation » Why no support for paid version ????

  • I’ve purchased this plugin on November 21, 2017 by PayPal: [redacted]
    But it has the bug that I have reported at: https://wordpress.org/support/topic/the-child-menu-is-flipped/

    I have sent email to support[at]documentor[dot]in, but never received the response!!!
    Now in my wordpress dashboard I see there has new version can be updated, but it’s said “Update Failed: Download failed. Unauthorized”.

    Please tell me how to obtain the new version of this plugin, or can you please send to my email: [redacted] ?

    I can’t believe no support for a paid/commercial product!

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