Hi,
As I said before, because you use our theme and our premium add-on so you need to create a ticket on our forum We can’t resolve the issue related to the theme and premium add-on on this forum. This forum is only for the LearnPress free plugin.
Thanks
Thread Starter
havidz
(@havidz)
hi, as i said before, that im use free version, please help me here, the problem is tabs of course setting, not any premium add-ons
thanks, please
Hi havidz,
Could you provide some images illustrating your issues? We haven’t found any errors in our system similar to what you’ve described. You can enable Debug mode of WordPress to see error.
Thanks.
Thread Starter
havidz
(@havidz)
Hi,
The message is quite vague, the error might be caused by another plugin, not from LP. Please enable Debug log ask above guide to see the detail error
Thank for your feedback.
Best Regard!
Thread Starter
havidz
(@havidz)
hi,
i was enaled debug mode last week, but not work, there is no anything
please help
Hi havidz,
Oh, it’s so strange. Can you search text support on https://wordpress.org/plugins/learnpress/ and create a ticket with title “havidz – name issues”, we will check detail. On here we don’t know the reason make it error like you.
Thanks.
Thread Starter
havidz
(@havidz)
ill show you the error, please help
image version : https://prnt.sc/G0fln6IudGws
Fatal error: Uncaught Exception: Table ‘tsirwah_wp203.wpm2_learnpress_files’ doesn’t exist in /home/tsirwah/public_html/wp-content/plugins/learnpress/inc/Databases/class-lp-db.php:471 Stack trace: #0 /home/tsirwah/public_html/wp-content/plugins/learnpress/inc/Databases/class-lp-material-db.php(131): LP_Database->check_execute_has_error() #1 /home/tsirwah/public_html/wp-content/plugins/learnpress/inc/admin/views/meta-boxes/fields/materials.php(36): LP_Material_Files_DB->get_material_by_item_id(7721, 0, 0, 1) #2 /home/tsirwah/public_html/wp-content/plugins/learnpress/inc/admin/views/meta-boxes/course/settings.php(455): LP_Meta_Box_Material_Fields->output(7721) #3 /home/tsirwah/public_html/wp-admin/includes/template.php(1456): LP_Meta_Box_Course->output(Object(WP_Post), Array) #4 /home/tsirwah/public_html/wp-admin/edit-form-advanced.php(723): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #5 /home/tsirwah/public_html/wp-admin/post.php(206): require(‘/home/tsirwah/p…’) #6 {main} thrown in /home/tsirwah/public_html/wp-content/plugins/learnpress/inc/Databases/class-lp-db.php on line 471
Hi havidz,
Oh, as the log, we see table learnpress_files didn’t create success on your site. Can you modify something on your Database mysql? Ex: on the table options of WordPress you find key “table_learnpress_files_created”, if exists then remove it, and reactivate LearnPress plugin. What the version LearnPress are you using on your site?
If you can’t handle your Database, please do like guide we told above
Thanks.
Thread Starter
havidz
(@havidz)
now im using currently version 2.6.7 right?
Thread Starter
havidz
(@havidz)
sorry there is no table_learnpress_files_created in my SQL website
so, how?
Hi havidz,
With your site, to fixed it, you need create table manual via mysql: you can add below code to run on query mysql
CREATE TABLE IF NOT EXISTS tsirwah_wp203.wpm2_learnpress_files (
file_id bigint(20) unsigned NOT NULL AUTO_INCREMENT,
file_name varchar(191) NOT NULL DEFAULT '',
file_type varchar(100) NOT NULL DEFAULT '',
item_id bigint(20) unsigned NOT NULL DEFAULT '0',
item_type varchar(100) NOT NULL DEFAULT '',
method varchar(10) NOT NULL DEFAULT 'upload',
file_path varchar(255) NOT NULL DEFAULT '',
orders int(4) NOT NULL DEFAULT '0',
created_at datetime NULL DEFAULT NULL,
PRIMARY KEY (file_id),
KEY file_name (file_name),
KEY item_id (item_id),
KEY item_type (item_type)
)
Thanks.
