Support » Plugin: WooCommerce Google Analytics Integration » Why is there no clear installment instructions

  • Resolved kaps76

    (@kaps76)


    Hi there,
    Ive also tried to install the plugin and have been running it now for multiple days. No results. No data in the ecommerce section of GA. And weve had multiple sales.

    Can you please answer the following questions:

    – Does your plugin put a script tag in the code that links to GA, with the UA ID that I put in the settings?
    I already manually have some code that links with GA. Because until now we’ve only tracked audience etc. So if this code is interferring with your code it would be helpfull to know if you have to get rid of everything you already have done before. In other words, does your plugin offer a total solution, audience tracking AND ecommerce tracking?

    <!– Global site tag (gtag.js) – Google Analytics –>
    <script async src=”https://www.googletagmanager.com/gtag/js?id=UA-XXXXXXXX-1″></script&gt;
    <script>
    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag(‘js’, new Date());

    gtag(‘config’, ‘UA-XXXXXXXXX-1’);

    </script>

    This is the code I have in the head. Should I remove this and rely on your plugin? I replced my UA ID for XXXXXXXX.

    – I also started to learn recently about google tag manager, So before I installed your plugin, Ive added the code for the tag manager as well to the head of my theme. Ive put in the JS code and the body code for it. That all seems to be working as Ive played around with Gtag interface and tested it in the preview mode there. So far so good. Could this code be interferring with your plugin?

    – Do you know of some documentation where you can manually see how to add a datalayer for woocommrce. I am a developer, but I cant seem to find any clear documentation on how to do this manually. I have found the Google docs shwoing the basic code setup for ecommerce and Enhanced ecommerce. But I havent found any docs from Woocommerce on how to implement these in a WordPress environment. E.g. which hooks we can use to get the code in the right place, an example of a basic code setup for Woocommerce where we developers can see which php commands are used to retrieve the data. I know its all the standard Php stuff, but why is there no seperate Documentation for this? Is this because you guys have your own Pro version and dont want to share?

    – How do you test this? Where does this plugin add the code to the website? You cant expect me to make multiple test sales so I reach the thank you page and am able to see whats happening. I have the google extension: tag assistent, but I dont see anything show up there when I did do a test sale. So how do I see if the code is really there?

    It’s been a big headache so far. Days of searching for answers, and nothing to be found online, except for here and there someone on stackoverflow having some issues with some highly customized code.

    Hope ypu can give some clearity on this. I was thinking of buying the Pro plugin, but the experience with the free one has been so bad that I dont trust spending money on it right now.

    Any help and tips would be much appreciated, I’m pulling the hairs from my head right now..:-D

    Grtzz, Kasper

    Below you’ll find my system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://weltentanzer.com
    Site address (URL): https://weltentanzer.com
    WC Version: 3.8.1
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.14
    PHP Post Max Size: 1 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 100000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.1.41-MariaDB
    Max Upload Size: 1 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.8.1
    WC Database Prefix: bubbles_
    MaxMind GeoIP Database: ✔
    Total Database Size: 257.34MB
    Database Data Size: 172.35MB
    Database Index Size: 84.99MB
    bubbles_woocommerce_sessions: Data: 7.02MB + Index: 0.16MB + Engine InnoDB
    bubbles_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    bubbles_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    bubbles_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
    bubbles_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    bubbles_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    bubbles_comments: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
    bubbles_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_hustle_entries_meta: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    bubbles_hustle_modules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_hustle_modules_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    bubbles_hustle_tracking: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    bubbles_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_icl_languages_translations: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
    bubbles_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_strings: Data: 7.52MB + Index: 14.08MB + Engine InnoDB
    bubbles_icl_string_packages: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_string_pages: Data: 24.56MB + Index: 36.09MB + Engine InnoDB
    bubbles_icl_string_positions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_icl_string_translations: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
    bubbles_icl_string_urls: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    bubbles_icl_translate: Data: 27.55MB + Index: 1.52MB + Engine InnoDB
    bubbles_icl_translate_job: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
    bubbles_icl_translations: Data: 1.52MB + Index: 5.86MB + Engine InnoDB
    bubbles_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_icl_translation_status: Data: 20.52MB + Index: 0.38MB + Engine InnoDB
    bubbles_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_nextend2_section_storage: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    bubbles_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    bubbles_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_nextend2_smartslider3_slides: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    bubbles_options: Data: 22.06MB + Index: 0.22MB + Engine InnoDB
    bubbles_postmeta: Data: 17.55MB + Index: 4.03MB + Engine InnoDB
    bubbles_posts: Data: 23.22MB + Index: 3.78MB + Engine InnoDB
    bubbles_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_termmeta: Data: 0.30MB + Index: 0.31MB + Engine InnoDB
    bubbles_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    bubbles_term_relationships: Data: 1.41MB + Index: 0.45MB + Engine InnoDB
    bubbles_term_taxonomy: Data: 0.52MB + Index: 0.30MB + Engine InnoDB
    bubbles_usermeta: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
    bubbles_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    bubbles_visual_form_builder_entries: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    bubbles_visual_form_builder_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_visual_form_builder_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    bubbles_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    bubbles_wc_product_meta_lookup: Data: 0.13MB + Index: 0.19MB + Engine InnoDB
    bubbles_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_wdi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_wdi_themes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    bubbles_yith_wcwl: Data: 4.38MB + Index: 2.45MB + Engine InnoDB
    bubbles_yith_wcwl_lists: Data: 5.30MB + Index: 8.98MB + Engine InnoDB
    bubbles_yoast_seo_links: Data: 0.36MB + Index: 0.13MB + Engine InnoDB
    bubbles_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (21) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.3.5
    Contact Form 7: by Takayuki Miyoshi – 5.1.6
    DHL for WooCommerce: by DHL – 1.6.2
    Imsanity: by Exactly WWW – 2.5.0
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.3
    Mollie Payments for WooCommerce: by Mollie – 5.4.2
    plugin load filter: by enomoto@celtislab – 3.1.1
    10Web Social Photo Feed: by 10Web – 1.3.23
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.17
    WooCommerce Multilingual: by OnTheGoSystems – 4.7.6
    WooCommerce: by Automattic – 3.8.1 – 3.9.1 is available
    Yoast SEO: by Team Yoast – 12.8
    WP Rocket: by WP Media – 3.4.3
    Smush: by WPMU DEV – 3.4.2
    WPML Media: by OnTheGoSystems – 2.5.5
    WPML String Translation: by OnTheGoSystems – 3.0.5
    WPML Translation Management: by OnTheGoSystems – 2.9.3
    Yoast SEO: WooCommerce: by Team Yoast – 12.4.1
    
    ### Inactive Plugins (4) ###
    
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.10
    Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.17
    Product Feed PRO for WooCommerce: by AdTribes.io – 7.1.4
    Shopkeeper Portfolio Addon: by GetBowtied – 1.2.3
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    plugin load filter [plf-filter]: by enomoto@celtislab – 3.1.0
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #4477 - https://weltentanzer.com/boho-shop/
    Cart: #2852 - https://weltentanzer.com/cart/?lang=en
    Checkout: #2853 - https://weltentanzer.com/checkout/?lang=en
    My account: #2854 - https://weltentanzer.com/my-account/?lang=en
    Terms and conditions: #3132 - https://weltentanzer.com/general-conditions/?lang=en
    
    ### Theme ###
    
    Name: Shopkeeper Child
    Version: 1.0
    Author URL: http:%20//www.getbowtied.com/
    Child Theme: ✔
    Parent Theme Name: Shopkeeper
    Parent Theme Version: 2.9.11
    Parent Theme Author URL: https://www.getbowtied.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: shopkeeper/woocommerce/archive-product.php
    shopkeeper/woocommerce/cart/cart-empty.php
    shopkeeper/woocommerce/cart/mini-cart.php
    shopkeeper/woocommerce/checkout/form-coupon.php
    shopkeeper/woocommerce/checkout/form-login.php
    shopkeeper/woocommerce/content-product.php
    shopkeeper/woocommerce/content-product_cat.php
    shopkeeper/woocommerce/content-single-product.php
    shopkeeper-child/woocommerce/emails/customer-completed-order.php
    shopkeeper-child/woocommerce/emails/customer-invoice.php
    shopkeeper-child/woocommerce/emails/customer-processing-order.php
    shopkeeper/woocommerce/global/quantity-input.php
    shopkeeper/woocommerce/global/sidebar.php
    shopkeeper/woocommerce/global/wrapper-end.php
    shopkeeper/woocommerce/global/wrapper-start.php
    shopkeeper/woocommerce/loop/loop-end.php
    shopkeeper/woocommerce/loop/loop-start.php
    shopkeeper/woocommerce/loop/no-products-found.php
    shopkeeper/woocommerce/myaccount/form-login.php
    shopkeeper/woocommerce/order/form-tracking.php
    shopkeeper/woocommerce/single-product/add-to-cart/simple.php
    shopkeeper/woocommerce/single-product/product-image.php
    shopkeeper/woocommerce/single-product/product-thumbnails.php
    shopkeeper/woocommerce/single-product/tabs/tabs.php
    shopkeeper/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 5
    Oldest: 2020-01-08 00:00:16 +0100
    Newest: 2020-02-06 12:00:09 +0100
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 18
    Oldest: 2020-02-06 12:00:13 +0100
    Newest: 2020-02-06 13:00:08 +0100
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
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