Why is the exact Metrics plug-in so slow since Monday?
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Dear people,
since Monday, the GADWP/Exact Metrics has been ever so slow on all of my 10 websites. In some cases, it even (I guess) times out and gives me the -23 and (I believe) the -500 error.
Can somebody telle me what’s going on?Kind regards,
PietP
The page I need help with: [log in to see the link]
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I’m not the plugin developer so chiming in here only to add my experience with GADWP and 500 errors.
Are you using Cloudflare?
Which web host are you using?
The GADWP dashboard widget usually loads slowly when there is a script conflict with another plugin or when the scripts used by GADWP are blocked by your web host.
I recently had a problem with a web host that stopped working nicely with Cloudflare. The host’s security settings caused certain scripts to return 502 errors. This caused Cloudflare to determine the site to be offline or caused Cloudflare to let the site load but with reduced script based functionality. The outcome was that the GADWP dashboard widget loaded slowly, if at all.
Check for plugin conflicts. Test with Cloudflare disabled.
In honesty, GADWP has been an issue since ExactMetrics took over the plugin.
I would look at the host side. The host might have adjusted the server software. I would also check whether a plugin has autoupdated. Both Wordfence and Yoast updated this past week, if you use them, for example.
Check your server error logs. Maybe also enable WP Debug (instructions for this are in the WordPress documentation).
Specific to GADWP. The last update to GADWP was last week, I think. It caused some of my sites to lose their GADWP authorisation token to connect with Google Analytics. One site I looked at today had out-of-memory errors caused by GADWP. The cause of those errors is probably different to your own errors. Neither one of these 2 errors caused the widget stats to load slowly.
Slow loading of the widget is, as I mentioned, normally caused by a script conflict or by a script being rate limited by the host.
That means GADWP and Yoast need to have a chat about script conflicts. It’s possible one of them is not loading scripts the proper way i.e. register, enqueue and no-conflict mode.
I could check the code of each but have other things to do today. It’s something GADWP and Yoast need to resolve. As issues like this are common with GADWP I’d wager that GADWP contains the faulty script(s).
Thanks for writing back, Piet.
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