Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Why is Jetpack Pro support so bad?

  • Resolved sarangsss29

    (@sarangsss29)


    Hi,
    I am on Jetpack Professional or business plan. So as I can understand, I should be on a priority queue. So when I contact Jetpack directly via email at support, they put me in a regular queue.
    They always tell me to contact via:
    https://jetpack.com/contact-support/

    I don’t know what this is:
    https://prnt.sc/uji13r

    I do not get a contact form to fill there, even though I sign up using my account.

    Now, when I click the sign in link at the bottom, it takes me to:
    https://wordpress.com/

    There is a contact form, sure.
    https://prnt.sc/uji1os

    But whenever I enter anything in that box, it gets lost in the abyss.

Viewing 7 replies - 1 through 7 (of 7 total)
Viewing 7 replies - 1 through 7 (of 7 total)
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