Support » Plugin: All-in-One WP Migration » why is it only 32 bit?

  • TGC5308

    (@tgc5308)


    I installed the pro version of this weeks ago and have not gotten it to work.

    First of all, the backups jumped from 5 gigs to 15 gigs for no reason I can see. Even 5 gigs is outrageous. My site is nowhere near that big. Second, no matter how many boxes I check instructing this plugin to exclude files, I get the same result: 15 gigs. I tried one of my other sites and got the same results. Third, It will download, but when I try to upload I get the message that I need to install 64 bit php. Why doesn’t this plugin have 64 bit php installed in the first place if that is what is needed?

    I have written the developers of this plugin, the WordPress people, XAMPP, and everyone else I could think of. All I get is “Sorry, not my department.”

    I must be doing something wrong but I can’t figure out what. I am tempted to pay someone to do what needs to be done, but I don’t really want anyone poking around in my computer.

    This is really frustrating.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kelly

    (@kelly33)

    Hi @tgc5308

    Thank you for getting in touch with us.
    This is the link you can contact our support team.

    https://help.servmask.com/knowledgebase/contacting-support/

    It might be because the archive is stored in wp-content/plugins/all-in-one-wp-migration/storage folder while it is being created if the plugin is adding data to the archive, the size of the archive will increase over time, it is not always the case but if you contact our support team, we will help you investigate and resolve the issue.

    Best.

    Plugin Author Yani Iliev

    (@yaniiliev)

    First of all, the backups jumped from 5 gigs to 15 gigs for no reason I can see. Even 5 gigs is outrageous. My site is nowhere near that big.

    Drag and drop your backup to https://traktor.servmask.com and you will see what is in the backup.

    Second, no matter how many boxes I check instructing this plugin to exclude files, I get the same result: 15 gigs.

    The advanced options let you exclude database, plugins, themes, and media files. You could have data from other plugins like backups, logs, error logs, and cache files. This data is not excluded via advanced options because it usually resides in random places inside wp-content folder.

    Third, It will download, but when I try to upload I get the message that I need to install 64 bit php. Why doesn’t this plugin have 64 bit php installed in the first place if that is what is needed?

    The plugin has no control over the PHP version that you or your hosting provider have installed. This is not something that can be controlled via a plugin or be embedded inside a plugin.

    I have written the developers of this plugin, the WordPress people, XAMPP, and everyone else I could think of. All I get is “Sorry, not my department.”

    For PHP 32 bit issue, XAMPP and your hosting are the ones that you need to contact.

    I must be doing something wrong but I can’t figure out what. I am tempted to pay someone to do what needs to be done, but I don’t really want anyone poking around in my computer.

    Please open a support topic instead of writing a review about this issue: https://wordpress.org/support/plugin/all-in-one-wp-migration/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)
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