Support » Plugin: Password Protect WordPress » Why doesn't Premium mode activate?

  • Resolved path999


    Twelve days ago I purchased the Premium version and immediately received a license key. But every time I go to the Redeem Key tab and enter the license key, all I get is this error message, “An error occurred whilst pushing license to database”, and Premium mode is not enabled. I’ve tried logging out of WordPress and even closing and restarting the browser (and using a different browser as well), yet it still will not allow me to access any of the Premium mode features.

    Has anyone had a similar problem or have any insight into what could be causing this to happen? I really, really need the Premium features, and from the plugin description and some of the glowing comments of other users here, it sounds like exactly what I’m needing, if only I could get it to activate with my Premium mode key.

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