Hey Richard,
Thanks so much for reaching out! Since Twitter has stopped providing share counts via their API this means we have to look towards other 3rd party tools to provide this information for us.
We have seen share counts from TwitCount be somewhat unreliable in the past which is why we are investigating other share count providers to potentially provide those shares from Twitter, among other social network as well. I don’t have much information to share on this at this time as it’s still something we’re actively working towards but keep an eye on future updates!
Hey @richards1052 ,
It’s been awhile since we’ve heard from you so we’re going to go ahead and close this thread. If there’s anything else you need please don’t hesitate to start a new one!