Support » Plugin: WordPress Online Booking and Scheduling Plugin – Bookly » Why do I have to post this?

  • Resolved JIGSAW

    (@jigsaw)


    Your support video that can be found here:
    https://support.booking-wp-plugin.com/hc/en-us/articles/360022085853-How-to-create-and-manage-Services

    shows a simple button that says add category

    Where is that button??? I have clicked on every possible option there is with this plugin and there is no button that says add category!! WHen you update a plugin you have to update your documentation so that your customer ********who is not a coder, designer or programmer******** knows how to use your product.

    And I think with over 25,000 sales at $80 a pop you can afford to make another 2 minute video so I don’t have to spend 2 hours trying to find a button that you relocated to somewhere I can’t locate!!!

    Where is the category button??????????????????????

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    We are working on the new video tutorials and we will release them as soon as possible.

    If you want to add new Category, please click on http://prntscr.com/nucl3u

    If you want to connect your service to a category, you should click on Edit button http://prntscr.com/nuclo9 and choose Category from the drop-down list: http://prntscr.com/nuclxq

    Let me know if you have any other questions.

    How do I remove this area of the booking option.

    These questions using this sentence structure and displays is only going to create massive confusion. Something I would really like to avoid. People are going to click this and think that is the time, day and date of their appt. They aren’t going to read the words and see that it is asking when they are available. They are going to assume the system is telling them these dates, days, and times are available. And they won’t know what it is referring too until they hit the next button.

    Thats not something I want to deal with so how do I remove it, hide it or delete it?
    2019-06-03_2342

    • This reply was modified 5 months, 2 weeks ago by JIGSAW. Reason: forgot to add screenshot
    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message and sorry for the delay with the answer.

    We had some technical issues and were not able to reply in time.

    You can hide this option while adding the form on the page: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185

    Let me know if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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