Support » Fixing WordPress » Why do I get this notification?

  • Incorrect credentials provided. Please check that your email and password are entered correctly.

    Please help me to solve this error.

    Thanks!

    The page I need help with: [log in to see the link]

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  • In general, each WordPress site is separate from other WordPress sites. It has its own database, where its users are defined and their encrypted passwords are stored.
    If the settings of the site allows it (and your email does belong to an account on the site) then you could use the function to reset your password, which will send you a one-time link that you can use to select a new password.

    Besides that, there are several other methods for setting a password, but these are only available to the administrators of the site. See https://wordpress.org/support/article/resetting-your-password/ for more details.

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