• Some plugin settings are simply not saved after the page is reloaded – they are rolled back to the default value. For example, this is recaptcha or security settings

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Vardan

    (@vardan05)

    Hello,

    We are sorry for the inconvenience caused.
    Is it happening to specifically to just reCAPTCHA and security settings? If that’s the case then please reach out to us at support@loginizer.com as they are part of the Pro plugin.
    Else would you please tell if you have any object cache enabled. And does the settings show back if you try hard refresh by CTRL + F5

    Regards,
    Vardan

    Thread Starter Triptikon

    (@triptikon)

    No, the problem is visible in different parts of the settings. I have Autoptimize and WP Super Cache plugins installed. The settings are lost when I refresh the page in any way

    Plugin Support Vardan

    (@vardan05)

    Hello,
    Would you please check and see if you can change the settings in the Brute force section?

    Regards,
    Vardan

    Thread Starter Triptikon

    (@triptikon)

    I can change any settings, but only until the page is refreshed. As for Brute force section the top settings are saved there, I just haven’t tried everything.

    Plugin Support Vardan

    (@vardan05)

    Hello,

    Please try the Brute Force settings, and for the other settings make changes and then refresh twice and see if that works.

    Thread Starter Triptikon

    (@triptikon)

    Yes, they are saved well in this section

    Plugin Support Vardan

    (@vardan05)

    Hello,

    That means you have issue with the Pro plugin and as per WordPress guidelines https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products support for Pro plugin should be given on through the plugins portals so please reach out to us at support@loginizer.com

    Regards,
    Vardan

Viewing 7 replies - 1 through 7 (of 7 total)

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