Support » Plugin: Embed Any Document » Whoop! error with Google viewer

  • Resolved EBurden


    Plugin was working yesterday with either the Google or Microsoft viewer, but today the Google viewer looks like it’s loading the “.doc” file, but then you get an error:

    “Whoops! There was a problem previewing this document.”

    Switched to the Microsoft viewer option and it works. Has Google made some changes that effect the plugin?

    Thank you.

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  • Plugin Author


    Hi EBurden,

    It must have been a temporary glitch. Looks fine at our end. Please check a post I just created –


    AWSM Team


    I just tired it in my beta site location again and its working fine now.


    I did notice this: When I just went in to change back to Google from Microsoft on my client site I also changed the depth to 800px from the default 500px and the code that resulted was missing reader info:

    [embeddoc url="" height="800px"]

    So I manually added the viewer code back in viewer="google" and it works fine.

    Thanks again. ernie

Viewing 3 replies - 1 through 3 (of 3 total)
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