Support » Themes and Templates » Whole site gone

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  • esmi

    (@esmi)

    Forum Moderator

    I’m sorry but as you appear to be using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not have access to, nor do we support, commercial products here.
    Try http://themeforest.net/user/purethemes

    If you have access to your cPanel, then you can use the file manager to navigate to public_html/wp-content/themes/ . Then rename Astrum-Child to Astrum-Child.old. This should give you access back into the WordPress dashboard, as WordPress will default to the Astrum parent theme.

    Barnez, can you tell me how to access the cPanel?

    esmi

    (@esmi)

    Forum Moderator

    You will need to contact your hosts for assistance with cPanel.

Viewing 4 replies - 1 through 4 (of 4 total)
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