Support » Theme: PHLOX » Very good support—fixed an issue in a matter of hours

  • yairisan

    (@yairisan)


    Great support response by the Phlox team. They addressed my problem within a few hours, and in seconds (the time it took me to paste in the piece of code they prescribed), I’d fixed an issue with whitespace above the footer appearing on every page and was driving me mad, lol!

    I was skeptical, to be honest, but placing a description of the problem on the Averta forum yielded a quick solution. Very impressed, and deserving of the kudos I’m giving them here.

    • This topic was modified 1 year ago by yairisan.
Viewing 3 replies - 1 through 3 (of 3 total)
  • averta support

    (@averta_support)

    Hi @yairisan ,

    Thank you for using Master Slider.

    I am really sorry for the inconvenience, but as you know, we provide quality support for this theme and our support agents are always ready for helping our clients.
    Our staff answered your thread:
    http://support.averta.net/en/ticket/whitespace-above-footer-all-pages/

    Please be patient and wait for their response. We do our best to resolve all the issues and answer your questions.

    Please check out your ticket and let me know the result.

    Best,

    yairisan

    (@yairisan)

    Thank YOU. Problem FIXED

    averta support

    (@averta_support)

    We are glad the issue is resolved.

    Thank you for your 5-star rating.

    Have a nice time.

Viewing 3 replies - 1 through 3 (of 3 total)
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