Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Whitelist Country IPs Being Market As Spam

  • Resolved zacb

    (@zacb)


    Hi – My Anti-spam ‘Personal list’ has been set to only accept emails from Australia IP addresses. But when I look at the Cleantalk logs some Australia IP addresses are being caught as spam. Why? This defeats the whole point of your plugin.

    Some potential customers are sending contact form submissions via my website (from Australia IPs) but they are not coming through to my inbox. They are showing in Cleantalk logs as spam. The text contained in the contact form submission includes their telephone number and website address. I’m not sure if it’s these details that is causing it to get market as spam. BUT – I need your software to ALLOW all submissions from Australia IPs.

    Please advise!

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