Ever since I began using WP more than three years ago, I have had the problem of not being able to consistently upload images. The program locks up and I receive a white screen. I have posted about this on this forum over the course of the three + years I’ve been using WP and no one has been able to come up with a solution that works. I am not alone in this problem. There are threads dating back three years and more – unresolved threads – from people with the same problem. I most recently posted about this 9 months ago. I try to upload a photo and the program returns a white screen that goes nowhere. I have tried everything to resolve this. My WP is the latest version. (I always upgrade to the latest version) but the problem has persisted through every incarnation of WP that I have used.
Yesterday, I received a response to my 9 month old post from a frustrated user who has the same white screen problem. I responded with a bandaid fix that I found to work sometimes. And, by the way, the problem is random. Sometimes I can upload images; sometimes I can’t. Sometimes I have to wait a few minutes until I can upload images after the program returns the white screen; sometimes I have to wait hours. Sometimes my husband can upload images from his computer; sometimes he can’t. In other words, there is no rhyme or reason for the white screen. It seems to be totally random – and it is completely frustrating. I work on deadline. The white screen is counterproductive to my deadline and causes me to lose valuable time, to say nothing of income. So, I was elated to hear from another frustrated user who had the same problem.
For others with the same problem who are searching this forum, I hit upon a solution that sometimes works. I have learned to Save my work before I attempt to upload. Even if I delete a comma, I must save the post before attempting to upload an image or else the white screen appears. Save, save, save – and then try to upload. Maybe it’ll work for you. It’s time-consuming – and it’s a royal pain, but it works about 70% of the time. I was writing about my hit or miss solution to the other poster when the thread was summarily, and, in my opinion, rudely closed.
Here’s the response I received from a Forum Moderator. And I’ve copied and pasted it verbatim: “OK folks – please post your own topics. This topic is 9 months old and references a much older version of WordPress than that currently available.”
First of all, I update WP religiously. The problem has never been resolved with the updates. Secondly, it IS my own topic! Third, someone else has the same problem TODAY, I hit upon a sort of solution and was describing to the poster who, again, responded to MY topic.
The rudeness of the moderator, her dismissal of my and the recent poster’s problems, the closing of the thread when the poster and I were engaged in working out the problem together, speaks volumes about not only the ineptitude of the forum and its moderators, but also of the rudeness of the moderators.
I hope the poster who was writing to me will find this thread that I’ve started anew. Alas, the problem persists. I welcome a response from anyone who has a real solution.
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