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White screen showing when trying to access wp-admin

Viewing 15 replies - 1 through 15 (of 36 total)
  • esmi

    @esmi

    Forum Moderator

    Try:
    – switching to the Twenty Ten theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – re-running the upgrade manually using wp-admin/upgrade.php.

    Ok thanks – I’ve tried reuploading all folders apart from content and tried disabling all plugins so guess it’s the theme next!

    Will I be able to get that theme back though afterwards as I’ve made a huge amount of modifications to it. Probably a dumb question.

    Ok dokey tried renaming current theme’s folder – and then site just went to the white screen. Not having much luck 🙁

    esmi

    @esmi

    Forum Moderator

    Do you have unedited copies of the Twenty Ten and Twenty Eleven themes in your themes folder?

    Yup – unedited versions of both. Tried uploading totally fresh versions just incase and renaming my current theme. Same thing – just turns the site into the white screen as well as the admin page.

    esmi

    @esmi

    Forum Moderator

    Did you re-run the upgrade manually using wp-admin/upgrade.php whilst all plugins were deactivated and your old theme folder was renamed?

    Tried that – but when I go to wp-admin/upgrade.php I just get the white screen though – it won’t auto upgrade. I manually upgraded the admin, includes etc but still nothing 🙁

    Sorry to be a pain. This has me tearing my hair out.

    esmi

    @esmi

    Forum Moderator

    What versions of MySQL & PHP are you using?

    I’m not entirely sure – I’m using Dreamhosts though and they’re down as one of the “approved” hosts for the latest version of WordPress.

    I’ll have a look in the Dreamhost panel and see if I can find out.

    I emailed dreamhost support to ask.
    Thing is though – I hadn’t updated WordPress and it was running fine last night – I could access admin panel etc no probs. Not sure what’s changed from now until now as I haven’t changed anything.

    esmi

    @esmi

    Forum Moderator

    The last Dreamhost user I helped today was only running PHP 5.2. Is there an upgrade to PHP 5.3 option?

    Ah checked and I was 5.2!
    Upgraded to 5.3 though and problem remains – tried clearing browser cache incase it was cache’d but to no avail 🙁

    Sorry again!

    Checked MySQL version and it’s higher than 5.0 also.

    esmi

    @esmi

    Forum Moderator

    Have you re-run the upgrade manually since moving to PHP 5.3?

    I can’t get the upgrade to run at all – but have tried reuploading all the 3.2 files (wp-admin, wp-includes etc) and still getting the white screen. Should I maybe try and upload files from an old WP version?

    Thanks so much for all your help on this – sorry if this is causing you any hassle!

Viewing 15 replies - 1 through 15 (of 36 total)
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