Title: White Screen — Please HELP
Last modified: August 21, 2016

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# White Screen — Please HELP

 *  [voassistant](https://wordpress.org/support/users/voassistant/)
 * (@voassistant)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/)
 * PLEASE HELP
 * I logged into our admin panel to edit a page and I can see the menu appearing
   on the left hand side, but the main section of the screen is blank/white. I can
   click on posts, pages, widgets, etc. but nothing appears.
 * I’ve followed the instructions to rename the PlugIns and Themes in order to deactivate
   them, but the blank screen still shows.
 * Does anyone know what we can do to rectify this?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4883888)
 * If I understand correctly, you disabled all plugins and changed themes but problem
   still persists?
 * Try re-installing WordPress by uploading manually via FTP WP files. You can ignore
   wp-content folder in this step, and only upload core folder and files.
 *  Thread Starter [voassistant](https://wordpress.org/support/users/voassistant/)
 * (@voassistant)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4883914)
 * THANK YOU Viktor! That worked.
 *  [vivianrowe](https://wordpress.org/support/users/vivianrowe/)
 * (@vivianrowe)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4883936)
 * I am having this same problem but I need more detailed instruction on how to 
   fix this. I am not sure where the person above got the info to “rename the plugins
   and themes in order to deactivate them” – not sure what this means and want to
   be sure I am not messing up my website by updating or downloading new versions
   of anything.
 * I am very amateur at editing my website pages, but can do, and have in the past,
   made very small changes like change text to correct a link and so forth. I wanted
   to do that tonight but just got the white screen on the right with the left side
   menu panel.
 * Anyway, can anyone please provide me very detailed info on how to fix this, or
   tell me where to read detailed instruction??
 * Thank you!!
 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4883992)
 * voassistant, glad it worked.
 * vivianrowe, the basic troubleshooting in WordPress involves 2 things:
    1. Disabling plugins one by one to find the culprit
    2. Changing themes to one of the default themes to see if it’s a theme issue
 * If you’re having the same issue as voassistant, please note that he was able 
   to fix his issue by simply re-installing WordPress core files. Simply by uploading
   core files via FTP, excluding wp-content folder. You should try that, see if 
   that fixes your issue.
 * Great place to start for newbies to troubleshoot issues is this
    [http://codex.wordpress.org/FAQ_Troubleshooting](http://codex.wordpress.org/FAQ_Troubleshooting)
 *  [vivianrowe](https://wordpress.org/support/users/vivianrowe/)
 * (@vivianrowe)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4884238)
 * Ok thank you. I will read up on the links you provided above.
 * One more question, which may seem very naive -but please remember I am a newbie!!!
 * By disabling the culprit plug-ins and/or re-installing WordPress core files –
   these are changes that are ONLY occurring to my computer, right? In other words,
   by making these changes – I am not at all changing anything on my website. Just
   updating my own computer so I am then able again to make changes to my website
   from the working WordPress on my computer. Can you please confirm that I understand
   this correctly??
 * THank you!
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4884239)
 * > By disabling the culprit plug-ins and/or re-installing WordPress core files–
   > these are changes that are ONLY occurring to my computer, right?
 * No. They are occurring your web site. There is no magic bullet in these situations.
   This is just basic troubleshooting – a process of elimination deliberately designed
   to locate the root cause as quickly as possible by first removing the most obvious
   and common culprits via a series of (often) temporary steps.
 * Your theme & plugin settings are saved in your database and should be retained
   for future use.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘White Screen — Please HELP’ is closed to new replies.

## Tags

 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 4 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/white-screen-please-help/#post-4884239)
 * Status: not resolved

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