White screen on some pages when not logged in

  • Resolved CodePoet

    (@design_dolphin)


    3 years, 7 months ago

    Have used this plugin in the past with no issues, but on this install it is causing white screens on some pages, not all. No clue what the pattern is so far. I saw that the plugin had a similiar issue in the past, wonder if it may be related somehow.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bill Minozzi

    (@sminozzi)

    3 years, 7 months ago

    Hi,
    I’m able to open your page without problems.
    Please, try our troubleshooting page:
    (check your memory free)
    http://siterightaway.net/troubleshooting/
    and
    try also this our free plugin:
    https://wordpress.org/plugins/wptools/
    (to show PHP errors)
    Cheers,
    Bill

    Thread Starter CodePoet

    (@design_dolphin)

    3 years, 7 months ago

    Hi,

    Thank you for the reply. I had to turn plugin off, that’s why you didn’t see anything.

    Couldn’t find any errors.

    Recently switched to a new host, what I think was happening is some kind of conflict between Dreamhost build in cache and this plugin. The plugin worked fine on the previous host. Turning off Dreamhost caching and using another caching solution solved it.

    So, just a heads up that there may be a conflict with Dreamhost cache and this plugin at this time.

    • This reply was modified 3 years, 7 months ago by CodePoet.
    • This reply was modified 3 years, 7 months ago by CodePoet. Reason: text correction
    Plugin Author Bill Minozzi

    (@sminozzi)

    3 years, 7 months ago

    Hi,

    Thanks for the update.
    I’m happy all it is working fine now.

    Cheers,
    Bill

Viewing 3 replies - 1 through 3 (of 3 total)
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