Support » Plugin: Toolset Types - Custom Post Types, Custom Fields and Taxonomies » White screen of death with WP 3.9 / 3.9.1

  • Resolved jai317


    This plugin has caused two unusual issues on my site:

    1. Prior to WP 3.9: it caused issues in Appearances > Menus (adding a new menu item resulted in the spinner going on infinitely and the page/link not being added to the menu).

    2. After upgrading to 3.9 (and then 3.9.1) it cased a white screen of death.

    My first thought was a plugin conflict, so I disabled all plugins except for Types but I still had the WSoD. The only thing that seemed like it might conflict is the Menu Items Visibility plugin, but this works fine with all prior plugins except Types. Anyone else having issues?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hi jai317,

    I suggest you try this:
    1) deactivate other plugins and switch to wordpress default theme,
    2) enable wordpress debug mode, repeat the actions you mentioned above, and post the debug logs here.

    Debugging Toolset Plugins

    Hi, I have the same problem. Since I updated to WP 3.9.1 I obtain a white screen… how can I solve it?, I’m in a hurry!

    I have deactivated all other plugins and I have the same problem: white screen.

    I have done my own archive-XXX.php and single-XXX.php, and they worked correctly until the update to WP 3.9.1. I can’t find the problem.

    Can you help me?

    [Moderator Note: No bumping. If it’s that urgent, consider hiring someone instead.]

    When we get a “Blank screen” it is normally caused by a PHP fatal error. But these messages are hidden unless you enable WP_DEBUG in your wp-config.php file.

    Try enabling it and let us know what is the error message displayed.

    Hi, thanks for your reply!

    I’ve done what you say but I didn’t obtain any log.

    With the blank screen I don’t even have the wordpress bar. Here I add four captures:

    Thanks again!



    Forum Moderator

    Try checking your site’s error logs (as opposed to the WP debug log) for messages. Your hosts should be able to help you accessing your site’s error logs.

    Sometimes a plugin or a theme will reset the error message with error_reporting(0). You can avoid this by disabling all other plugins and switch to a default theme, lets see if you can get an error message displayed on screen.

    Another option is to follow the instructions on PHP debugging over here:
    This will log the errors to a file instead of displaying it on screen.

    If you still can’t get an error message, your hosting should be able to help, like Emsi says.

    Come back to us with the results and we can reach a conclusion.

    Plugin Author Adriano Ferreira


    Hi jai317,

    Can you confirm if was it solved?

    when I’m publishing a post. I click on the publish button and it starts the publishing process and then the process stops and stays white. However I hit the recycle button on my browser and the publishing process continues.

    Please Help!!

    Try to enable WP_DEBUG in your wp-config.php file. This will give you an error message instead of a blank page. Once we know the error we can try to do something about it.

    where is the ‘wp-config.php.file

    I found it. and changed it to ‘true’ Here is the error messege. Please help!!

    Notice: wp_localize_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home3/wardlace/public_html/ on line 3245

    Strict Standards: Declaration of ryv_widget::widget() should be compatible with WP_Widget::widget($args, $instance) in /home3/wardlace/public_html/ on line 84

    Strict Standards: Redefining already defined constructor for class JCP_UseGoogleLibraries in /home3/wardlace/public_html/ on line 123

    This thread was started by jai317 and its a different problem altogether.
    I don’t think your problem is even related with the Types plugin.
    You can try disabling all plugins except Types to see if the problem is with the Types plugin, and if so please open a new thread.
    Thanks for understanding.

    Thank you.



    I do “define(‘WP_DEBUG’, True);” in “wp-config.php” and I dont get any error mesage!

Viewing 15 replies - 1 through 15 (of 15 total)
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