Support » Fixing WordPress » white screen of death vs. fatal error memory allocated

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  • Look for phpMyAdmin tool on your hosting and backup your site.

    A note of caution: Some of the scanning tools I used show zero content. So, a new backup may not contain anything as it looks like a defaced site. Better look for a previous backup or seek your host’s support so that either they may help you with a restore or they can provide you with a backup as all good hosts have systems to backup sites automatically.

    Hi Krishna,

    thank you for your quick response.
    you are right – it seems like the database is empty 🙁
    any thoughts as to what might have caused it? I’m guessing it must have been a security hole somewhere, as my posts were all still there last night.

    thanks for the help, I will let you know how it goes!

    It can be a site defacement – type of Brute Force attack or someone accidentally deleting the site. Look for the error logs at the root of your site that can give you more precise info. Your hosts can also help you with the issue in many ways.

    Hi Krishna,

    thank you.
    I’ll be looking for better ways to protect my site from now on..
    I’ve contacted my host’s support this morning and they did not only reply within a few hours, but also made some fixes to the php allocated memory and updated my database from their backup, meaning that my site is back up, working, no data has been lost, and all of this without me lifting a finger (almost). I’m truly amazed – that’s the kind of support that makes me very happy 🙂

    Glad to know that your site is up and running ! 🙂

    Review: http://codex.wordpress.org/Hardening_WordPress

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