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[resolved] white screen of death: incompatible with cforms? (7 posts)

  1. ifrost
    Member
    Posted 1 year ago #

    Hi there,

    I use WP 3.81 and cforms 14.6. After installing MailPoet I get a white screen in the WP backend. I can only recover it by: deactivating cforms or MailPoet. I switched PHP-safe-Erros on (in Mailpoet advanced panel) but I don't get any error message.
    I doubled the memory size but it seems not to be related to that issue.

    Any other ideas?

    Regards,
    Ingo

    http://wordpress.org/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Ingo, the white screen is usually due to a lack of memory on your host.

    See the solutions here: http://support.mailpoet.com/knowledgebase/allocated-memory-size-issue/

    Contact your host if the suggested plugin doesn't fix the issue.

  3. ifrost
    Member
    Posted 1 year ago #

    Hey there, I saw that post: Neither the diagnose suggested on the linked page nor the suggested solution work in my case. Any other ideas?

  4. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Did you contact your host?

    Were they able to increase your memory limit? And if so, to how many megabytes?

  5. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    So you know, we are quicker to respond if you contact us here:

    http://support.mailpoet.com/feedback/

  6. ifrost
    Member
    Posted 1 year ago #

    Hi there, I had used the disgnose and solution suggested here ( http://support.mailpoet.com/knowledgebase/allocated-memory-size-issue/ ) but it did not work.
    Than I set up new php.ini files in different php-Directories and then it worked.

  7. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Good stuff.

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