Support » Plugin: Widget Options - Add Context To WordPress Widgets » White screen of death after update

  • Resolved Handstand

    (@handstand)


    Hi,
    Thanks for the great plugin. It’s been working perfectly! However I just updated the plugin to the latest version and I got the white screen of death. I’m running the latest version of WordPress.
    I’ve re-installed the previous version of the plugin and everything’s fine again. Just thought I’d let you know there may be a compatibility issue.
    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Jeffrey Carandang

    (@phpbits)

    @handstand Thank you very much for reporting the issue. Would you mind sending screenshot of your error log or create a support ticket here : https://github.com/phpbits/widget-options/ and upload the error log; and will be very happy to check and fix the issue. Thanks!

    Hi phpbits,

    Is this the error log you’re after?

    [HTTP/2.0 500 Internal Server Error 341ms]
    The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.

    Thanks

    Plugin Contributor Jeffrey Carandang

    (@phpbits)

    @handstand The error.log on your server file. That will have the detailed error log and which file. Thanks!

    Sorry, is this what you’re looking for?

    [07-Sep-2018 05:01:46] PHP Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home/…/public_html/…/wp-content/plugins/widget-options/includes/widgets/display.php on line 231

    Thanks

    Plugin Contributor Jeffrey Carandang

    (@phpbits)

    @handstand What PHP version are you using? Thanks!

    ahhh, yes, I forgot about that. I’m currently running version 5.2. I requested it be upgraded, but because the current live site is running with it, I can’t upgrade it until we switch to the new site which is currently in development, and using this plugin.

    I knew it would catch me out eventually!

    Plugin Contributor Jeffrey Carandang

    (@phpbits)

    @handstand You can use the old version for now and just update when you’ve upgraded the PHP version 🙂 Let me know how it goes. Thanks!

    Thanks so much for your help! I’ll update the plugin when we go live and update our version of php 🙂

    Plugin Contributor Jeffrey Carandang

    (@phpbits)

    @handstand You are very welcome! I’ll mark this ticket as resolved now. Cheers!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘White screen of death after update’ is closed to new replies.