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Sky Login Redirect
[resolved] White Screen of Death after Login (16 posts)

  1. Steve Dennis
    Member
    Posted 1 year ago #

    I have been using this plugin for a while now but a recent update must have broken something as users get the white screen after logging in. Reloading the home page (or any page) takes them there with a logged-in status.
    Deactivating Sky Login Redirect solves the problem.
    The plugin was originally installed for mobile users who are sent a link to download a newsletter. This plugin saves them having to navigate from their profile page to the download directory each time.
    Newsletters are published on the third Sunday of each month so any help before the 16th would be a bonus!
    WP 3.8.1
    Plugin 1.4.1

    Steve

    https://wordpress.org/plugins/sky-login-redirect/

  2. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Steve,

    Have you got any access to server logs that could help spit out an error message ?

    What others plugins are you using? What's your site's URL?

    Matt

  3. Steve Dennis
    Member
    Posted 1 year ago #

    Yes I have access, but the server log is a 1.6G txt file... I'll have to speak to the server guys to delete it (I can't) so that a smaller file is available.
    I am using 30+ plugins, including WP eCommerce, ai1ec Calendar, WP Filebase and WP-Members. Most of the others are admin, cache etc.
    site: http://www.tvam.org

  4. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Can you create a dummy account for me so that I can test logging in and out ?

    Matt

  5. Steve Dennis
    Member
    Posted 1 year ago #

    test_subscriber
    matt

    I will reactivate the plugin.

    Steve

  6. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Steve,

    Have you re-activated the plugin ?

  7. Steve Dennis
    Member
    Posted 1 year ago #

    Yes. Did it just after my last post. (and I get the white screen when I login...)

  8. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    I can log in fine but there is no redirect, I end up on the profile page.

    There something strange on your login page though : there are two login forms, one of which is hidden to the user. I'm wondering why and how it could affect the login process.

    You may have another plugin interfering on this level.

  9. Steve Dennis
    Member
    Posted 1 year ago #

    You are right. Maybe it is only admins(?) I did wonder why I didn't get more complaints from the 600+ members. Only from the other admin.

    I use Custom Login plugin to alter the CSS for the login page, presumably this overwrites the WP-Members login page?

    Maybe I'll upgrade test_subscriber to admin temporarily and see if it is affected then.

  10. Steve Dennis
    Member
    Posted 1 year ago #

    Looks like it is just admins.

    Try it now.

  11. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Yes, I'm getting a blank page, probably an error 500.

  12. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Check again, it now works.

    Someone had edited the plugin and didn't remove the filter hooks.

  13. Steve Dennis
    Member
    Posted 1 year ago #

    The only person who would do that is me... and I can't think why I would.

    I don't actually know what "filter hooks" are :-)

    So reinstalling the plugin would have repaired it as well?

    Thanks for your help Matt.

  14. Steve Dennis
    Member
    Posted 1 year ago #

    I used to have a photo avatar but when I logged in to start this thread, it gave me this stupid gravatar-thing...

  15. Matt
    Member
    Plugin Author

    Posted 1 year ago #

    Yes, reinstalling the plugin would have worked just fine. I didn't think it could have been modified, I'll check that first next time :)

    I'm glad it works fine for you now. You can delete safely delete the test account.

    Cheers,

    Matt

  16. Steve Dennis
    Member
    Posted 1 year ago #

    Will do.

    Thanks again.

    Steve

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