White screen of death after changing code in footer- cpanel not accessible

  • Resolved planeta25

    (@planeta25)


    9 years, 2 months ago

    Hi, I am in a LOT of trouble and don’t know what to do. I was removing some text in the footer and I presumed (wrongly) I could go back to change that again if it didn’t work, but instead I got the white screen of death. Site gone. Can’t access WP cpanel. From the cpanel of my old wordpress.com site, it shows the .org logo saying ‘can’t access this site data’. Tried getting into blue host to attempt amending things via ftp, but it won’t let me do that either!! At a loss as to what to do. Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 2 months ago

    Access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate so that you can access your site again and work on correcting the problem.

    Thread Starter planeta25

    (@planeta25)

    9 years, 2 months ago

    Thank you! Resolved.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 2 months ago

    You’re welcome!

    99khalmaha

    (@99khalmaha)

    8 years, 11 months ago

    http://www.kbsindustries.com

    theam – twentyten
    I paid to get my website done and this guy disappeared as soon as he got his partial money.

    1) I need to get rid of logo (this logo is not mine) logo is in cpanel. Did not find in media gallery. I need to write text ” KBS Indusstries” in place of the logo.

    2) He has my competetor images in sliding , need to replace with mine and add few more sliding pictures.

    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
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