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[resolved] White Screen of Death (2 posts)

  1. BigDogSF
    Member
    Posted 1 year ago #

    2.6.2 version....cannot view settings...getting white screen of death....able to view all other admin areas. I'm really trying to like this plugin and go premium...but so far there have been a lot of issues these past couple weeks.

    In addition, the gravity forms addon does not function right...

    https://wordpress.org/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    2 things you should look for:

    1. Are you a premium user? If you are, please make sure your premium version of the plugin is at the same version of your free plugin.

    2. If that not solves your issue, please simply, deactivate and delete both plugins (if you are a free user, just one then) and then install then again. Don't worry, you won't lose any data, it's all stored on the database.

    Please, get back to us then with the results.

    Best regards,

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