Support » Fixing WordPress » White screen of death

  • Hi there,

    I’m new to wordpress and use Blue Host. I had installed the Delicacy theme on my page ( and it seemed to be working…then I started playing around with a child theme and things got hairy. I kept getting html 500 error and was not able to log in to my dashboard, so I called Blue Host. They renamed some files and they were able to get me to the point where I am at least able to login to my site.

    When you go to my site, the screen is still white and now I can’t install any themes. When I click “Install Now” for literally any theme, I get a line that says “Theme Install Failed” Can you see if there is an issue on the WordPress end of things or do I need to call up Blue Host again?

    Thanks a bunch!


Viewing 4 replies - 1 through 4 (of 4 total)
  • Scratch the first part of that…I had to rename the themes and plugins folder and now I can install themes. I have the Delicacy theme on there now (not acitvated) and tried uploading my child theme but when I preview it, it’s just a blank screen. I’m not sure why it’s not working because the same code was working before… is this just a bug with the Delicacy theme or should I send you my style.css code for the child theme?

    Do you have the template line in your css header as shown in the wordpress codex under the required style.css file ?

    Yes. Here’s the code I have in my child theme header:

    [ Moderator Note: Please post code or markup snippets between backticks or use the code button. ]

    Theme Name: Delicacy Child
    Theme URI:
    Description: Child theme for the Delicacy theme
    Author: Julia Mueller
    Template: delicacy

    Is that alright?

    I’m changing a great deal of the styling, so I’m not using the @import statement – instead, I have copied and pasted the parent style.css and am changing it in my child style.css form. Does this mean I need to copy all of the relevant files from the parent theme into my child theme folder (for example, the borders that I want to keep and various little graphics)?



    Have you tried with the @import statement? It wont matter if you have it there as all your custom child theme styles will overwrite the original styles

Viewing 4 replies - 1 through 4 (of 4 total)
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