Support » Fixing WordPress » White Screen of Death!

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  • Moderator t-p

    (@t-p)

    Kammi

    (@thehappykamper)

    Thank you @t-p, I’ve had a look at the link you sent and the files mentioned in the header error message. There was no white space or anything that obviously needed to be changed in the files so I’m at a loss for what to do next.

    Would any content from the files help? Let me know if there’s any more info that would be helpful to you!

    Appreciate your advice! Thanks

    Kammi

    (@thehappykamper)

    Hi there,

    I’ve been tinkering and have managed to solve the issue! So I’m sharing how I did it here in case others have the same problem:

    1. Downloaded my wp-config.php file from the FTP
    2. Resaved this as UTF-8 format (not UTF-8 BOM / not UTF-8 no BOM)
    3. Uploaded file to FTP

    Done… I’m not quite sure how this issue arose in the first place as I hadn’t been fiddling with anything but I’m just happy to have access now!

    Thanks to @t-p for the assistance.

    Best wishes
    Kam

    Moderator t-p

    (@t-p)

    Glad you got it sorted 🙂

    Saving the WP-CONFIG as UTF8 worked for me as well, thank you.

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