Support » Theme: Education Care » white screen of death

  • Hi,

    I tried installing the Education Care theme on my subdomain vls.putintowords.ca and when I try to activate the theme, I keep getting the white screen of death and then I can no longer access anything in the WP admin interface.

    I called customer support for my host and it’s not a problem with the plugins but rather the theme itself.

    Has anyone else experienced this and how did you resolve it?

    Thank you,
    Tarushka

    The page I need help with: [log in to see the link]

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  • Hi @preciousthemes,
    do you mind taking a look at this?

    The error we are getting is [Fri Oct 13 09:11:10 2017] [warn] [client 12.234.678.9] mod_fcgid: stderr: PHP Fatal error: Can't use method return value in write context in /path-to-wordpress/wp-content/themes/education-care/inc/customizer/get-options.php on line 143.

    Thanks.

    Edit: This might be related to the fact that the site currently runs on PHP 5.3.* and we are not able to upgrade the PHP version due to a bug in our hosing environment.
    @taruska, what PHP version are you running?

    If it’s really related to this, the theme should not be updated, instead we should manage to update our PHP version.

    Theme Author ProDesigns

    (@preciousthemes)

    Hi @tyrannous,

    There were few functions which do not support php 5.2. We have fixed them and updated theme. Please update theme to latest version. Hope it will solve your issue.


    Kind Regards
    Precious Themes

Viewing 2 replies - 1 through 2 (of 2 total)
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