Title: White Screen Error 403 Last modified: August 24, 2016 --- # White Screen Error 403 * Resolved [fumbling](https://wordpress.org/support/users/fumbling/) * (@fumbling) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/) * Hi there! * I’m trying to access my website and I’m seeing this error: Forbidden * You don’t have permission to access / on this server. * I updated wordpress a few days ago, along with a whole bunch of plugins. I tried logging in today, had a bit of problems, but then was able to get in. Once I was in the dashboard, I couldn’t open any page. Everything kept on giving me 403 Error. I closed Safari, opened it up again and went to my site, but just got the Error screen. I launched firefox, and got the same thing. I tried my laptop and smart phone same thing. I contacted my host and they were able to access my site, also log in with no problems. I cleared cache, cookies for maverick, did a safari reset, after going through a whole bunch of files in my library, tried to clear dns cache but I still have that same problem. I know it has something to do with my wifi because if I turn off the wifi on my phone, I can access the site no problem. * Any help would be greatly appreciated, because I don’t know what else to do * Thanks Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [fumbling](https://wordpress.org/support/users/fumbling/) * (@fumbling) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961770) * I checked out .htaccess file. Its weird because it was modified today. Around 4:30 which was about when everything starting going weird and I got this error. This is the first thing listed: # BEGIN iThemes Security #Quick ban IP. Will be updated on next formal rules save. SetEnvIF REMOTE_ADDR “^108\.181\.117\.121 $” DenyAccess SetEnvIF X-FORWARDED-FOR “^108\.181\.117\.121$” DenyAccess SetEnvIF X-CLUSTER-CLIENT-IP “^108\.181\.117\.121$” DenyAccess order allow,deny deny from env=DenyAccess deny from 108.181.117.121 allow from all # BEGIN Hide Backend # Rules to hide the dashboard RewriteRule ^(/)?wplogin/?$ /wp-login.php [QSA,L] * # END Hide Backend # BEGIN Tweaks # Rules to block access to WordPress specific files Order allow,deny Deny from all Order allow,deny Deny from all Order allow, deny Deny from all Order allow,deny Deny from all Order allow,deny Deny from all * RewriteEngine On * # Rules to protect wp-includes RewriteRule ^wp-admin/includes/ – [F] RewriteRule! ^wp-includes/ – [S=3] RewriteCond %{SCRIPT_FILENAME} !^(.*)wp-includes/ms-files. php RewriteRule ^wp-includes/[^/]+\.php$ – [F] RewriteRule ^wp-includes/js/tinymce/ langs/.+\.php – [F] RewriteRule ^wp-includes/theme-compat/ – [F] * # Rules to prevent php execution in uploads RewriteRule ^(.*)/uploads/(.*). php(.?) – [F] # END Tweaks # END iThemes Security * I’m not very familiar with this kind of code. I know its not right, but I’m not sure what to tweak or get rid of. I really think this could be the source of the problem Any thoughts :D? * [MarkRH](https://wordpress.org/support/users/markrh/) * (@markrh) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961783) * Sounds like whatever this iThemes Security is blocked your own IP address from accessing the site. Especially if your IP address happens to be 108.181.117.121. Check on [https://www.whatismyip.com/](https://www.whatismyip.com/) or similar site. * Using FTP or your Webhost’s cPanel File Manager or whatever I would rename that. htaccess file to .htaccess-old * Or edit the file and get rid of these lines: * ``` SetEnvIF REMOTE_ADDR "^108\.181\.117\.121$" DenyAccess SetEnvIF X-FORWARDED-FOR "^108\.181\.117\.121$" DenyAccess SetEnvIF X-CLUSTER-CLIENT-IP "^108\.181\.117\.121$" DenyAccess deny from env=DenyAccess deny from 108.181.117.121 ``` * I’d then disable that iThemes thing or see if there is some way to whitelist your IP address so it doesn’t ban you again. * Thread Starter [fumbling](https://wordpress.org/support/users/fumbling/) * (@fumbling) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961786) * OH MY GOODNESS!!!! MarkRH you are a godsend!!!! I’ve been racking my brain for the last 5hrs, clearing everything to no avail! I removed the lines you suggested and poom! I was back in my site!!! I locked myself out somehow and had my IP adress blocked. I whitelisted my IP and everything is back to normal. THANK YOU so much for your help!!!! Truly Truly appreciate it 😀 * [MarkRH](https://wordpress.org/support/users/markrh/) * (@markrh) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961788) * Cool. Glad that worked. If you happen to read this might go ahead and mark the thread as resolved. 🙂 * [Lockie0](https://wordpress.org/support/users/lockie0/) * (@lockie0) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961860) * Hi fumbling, MarkRH * Can you please show me how do you find the htaccess file in cPanel? * [MarkRH](https://wordpress.org/support/users/markrh/) * (@markrh) * [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961862) * Go into cPanel, click File Manager, go to the directory where the blog’s files are and in there will be the .htaccess. For specifics check with your webhost. Depending on the webhost it may not even have cPanel. * Using an FTP program like FileZilla would also work. They should have given you instructions how to access your files in the server. * Anyway, I’d start your own thread. Since this is marked Resolved by the OP. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘White Screen Error 403’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 6 replies * 3 participants * Last reply from: [MarkRH](https://wordpress.org/support/users/markrh/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/white-screen-error-403/#post-5961862) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics