Support » Fixing WordPress » White screen – dashboard, widgets, plugins and themes

  • .EssJay.

    (@essjay-1)


    Hi, I am new to all this stuff so please go easy on me and explain in layman’s terms.

    Once I have passed the log in screen for my website I get a white screen. If I return to the website home page I can get in and edit pages and settings etc. But the dashboard, widgets, plugins and themes all bring up white pages.

    I have tried the following from some research using the forum:

    1) deleting extra spaces in wp-admin/admin-functions.php
    2) deleting spaces in wp-content/themes/[mytheme]/functions.php
    3) deleting spaces in wp-includes/functions.php, functions.wp-scripts.php, and functions.wp-styles.php (and many other files.
    4) added define(‘WP_CACHE’, ‘false’); to the config.php file
    5) backed up the whole wp-admin folder, deleted it from FTP, re-uploaded
    6) deleted ALL plugins
    7) disabled the Twenty Twelve Theme which just gave me white pages all around.
    8) checked my error log and no errors.

    HELP!

Viewing 8 replies - 1 through 8 (of 8 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try checking your site’s error logs for messages. Your hosts should be able to help you in accessing your site’s error logs.

    .EssJay.

    (@essjay-1)

    Thanks, but if you note point 8, I have already done that.

    ashmic

    (@ashmic)

    Hi,

    I have a similar problem to .EssJay. I can view my site just fine but when I go into the backend to view the dashboard, try to edit a page, go to themes or any of the main menu options I get a white screen. I can’t even get to the backend. Note: This happened when I downloaded a plugin called register-plus-redux. .EssJay. – did the items you said you tried – are they good options or should I wait to see what others say?

    Also, I just logged out and tried to login again and I can’t even access the login page – it’s a white screen.

    Thanks,
    Ashley

    WPyogi

    (@wpyogi)

    Forum Moderator

    @ashmic – please do not interrupt someone else’s thread – start your own per the forum guidelines. Or stick with the one you have if it’s the same issue.

    ashmic

    (@ashmic)

    @Wpyogi-

    I’m sorry. I just thought because it was related that it could help to keep similar lines of conversation together. I’ll do what you suggested.

    -Ashley

    .EssJay.

    (@essjay-1)

    Just to say I can add pages and edit them, but can’t access aforementioned pages.

    .EssJay.

    (@essjay-1)

    I solved the problem, I called my host and apparently I didn’t have enough PHP memory.

    @ashmic, maybe you have the same problem?

    ashmic

    (@ashmic)

    @essjay,

    Yes, I ended up disabling the plugin and my hosting provider increased my PHP memory and now everything works great.

    -Ashley

Viewing 8 replies - 1 through 8 (of 8 total)
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