Support » Fixing WordPress » White screen after uploading a plugin

  • Hi people,
    After uploading a plugin my blog turned into a white screen 🙁
    I have tried to rename the plugin and theme folder but still a white screen and when i try to login wp-admin i get an error : access is denied
    Two of my other blogs are having a white screen as well while 4 other blogs are still ok
    I asked my hosting what the problem can be but still no response so i hope someone here can help me or tell me what to do.

    Michel

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Using FTP, delete the plugin you just uploaded.

    Hi Steve,
    i allready did that and all other plugins i renamed to .old

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.wordpress.org/Debugging_in_WordPress

    Ok,thanks i will do that.
    Thanks for the fast response.

    this is what i get after doing what you said : Warning: include_once(/home/feyenoor/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php): failed to open stream: No such file or directory in /home/feyenoor/public_html/wp-content/advanced-cache.php on line 20

    Warning: include_once(): Failed opening ‘/home/feyenoor/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php’ for inclusion (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in /home/feyenoor/public_html/wp-content/advanced-cache.php on line 20

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    See https://wordpress.org/plugins/wp-super-cache/other_notes/ to completely uninstall WP Super cache

Viewing 6 replies - 1 through 6 (of 6 total)
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