Support » Plugin: Order Splitter for WooCommerce » White screen after combine and nothing happens

  • Resolved tierarepro

    (@tierarepro)


    We are getting a white screen after trying to combine two orders and the orders are not combined. When going back to orders page, seems like nothing has happened.

    – We select two orders
    – Select Consolidate/Combine/Merge Orders from the list
    – Select one order to be main one from the button
    – click apply

    WordPress version 5.8.1
    Woocommerce version 5.8.0
    Order splitter version 4.2.6

    • This topic was modified 1 month ago by tierarepro.
Viewing 6 replies - 16 through 21 (of 21 total)
  • Plugin Support richiewatson

    (@richiewatson)

    Now check the error log maybe some errors have appeared in the log.

    Thread Starter tierarepro

    (@tierarepro)

    No errors from the Ultimate Order Combination either.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @tierarepro strange, combination function is working but you are getting an empty screen without any errors.

    Thread Starter tierarepro

    (@tierarepro)

    Yes, it is very strange.
    It seems that the orders are combined, but I’m afraid to use the plugin if maybe something is not combined correctly in the database etc.

    Plugin Support richiewatson

    (@richiewatson)

    We are continuously working and improving our plugins, this white screen error yet to be identified, sorry for the inconvenience.

    Thread Starter tierarepro

    (@tierarepro)

    No problem. Sorry, I couldn’t get you any more info.
    Thank you for the effort.

Viewing 6 replies - 16 through 21 (of 21 total)
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