• I am getting a blank white screen when I try and post, log in, go to plug ins. It lets me in for a bit and then randomly when I go to add media, go to plug ins, try and post it is blank.

    Help! What do I do?

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  • First; deactivate all plugins.

    If you can’t do it from within the admin panel; you’ll need to access your server files directly. You can do this with either your hosts cPanel, or via FTP. If you have no idea what these are, please contact your host and ask them how to access your cPanel.

    Now, with access to your server files; navigate to the “wp-content” directory. Inside that directory is another folder named “plugins”. RENAME that folder to something like “plugins-renamed”.

    This will manually deactivate all plugins on your site.

    Now, go back and see if you can login, post, etc.

    If you can, then the issue was with a plugin. Go back and rename your “plguins-renamed” folder back to it’s original name of “plugins”.

    Go back to your admin panel.

    Reactivate a couple plugins at a time… testing to see if a white page happens again. If it does, repeat the process of renaming the plugins folder.

    Eventually, you’ll narrow it down to a specific plugin.

    Thread Starter globalmunchkins

    (@globalmunchkins)

    Hello,

    I deactivated all plug ins and it let me view a comment just fine. But, when I clicked on media I got a strange screen with words on top of pictures? I think the problem is somewhere in my media… that is when it first started. I tried uploading pics and it gave me error messages. Then the blank screens started on and off?? What do I do next?

Viewing 2 replies - 1 through 2 (of 2 total)
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