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BackWPup Free - WordPress Backup Plugin
White screen (11 posts)

  1. Redhotbasil
    Member
    Posted 1 year ago #

    Hi,

    I have installed this plugin and added a job.....but when I try to save changes to the job I just get a white screen, Can you help please?
    Thanks
    Roy

    https://wordpress.org/plugins/backwpup/

  2. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    Can you enable WP_DEBUG ( http://codex.wordpress.org/Editing_wp-config.php#Debug ) and look if there an error messsage?

  3. Redhotbasil
    Member
    Posted 1 year ago #

    Hi Daniel,
    Thanks for getting back to me. I'm a bit of a novice as far as that side of things but I've taken a look. I notice I have a wp.config.php and a wp.config-sample.php. I noticed that there are lines of code missing out of the the actual file that are in the sample.....including the the WP-DEBUG. I can see that if it was there I would just change the value.
    I realise the debug code needs adding but as I've had so many problems recently I'm a bit worried about touching anything.

    I presume I just enter this line
    define('WP_DEBUG', true);
    after this line
    define ('WPLANG', '');
    then save

    Then how do I check for errors....where are they displayed?
    Sorry for my lack of knowledge....but I'm learning.
    Thanks
    Roy

  4. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    The errors will be display directly in the HTML. I hope a error will be displayed on the white page.

  5. Redhotbasil
    Member
    Posted 1 year ago #

    Hi Daniel,
    OK thanks....I will try this, maybe it will be later today or tomorrow that I get back to you.

  6. Redhotbasil
    Member
    Posted 1 year ago #

    Hi Daniel,

    I get this....
    Warning: include(/hsphere/local/home/c261287/lovelakegarda.net/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /hsphere/local/home/c261287/lovelakegarda.net/wp-settings.php on line 65 Warning: include(): Failed opening '/hsphere/local/home/c261287/lovelakegarda.net/wp-content/advanced-cache.php' for inclusion (include_path='.:/hsphere/shared/apache/libexec/php5ext/php/') in /hsphere/local/home/c261287/lovelakegarda.net/wp-settings.php on line 65 Notice: Undefined offset: 1 in /hsphere/local/home/c261287/lovelakegarda.net/wp-content/plugins/follow/follow.php on line 3873 Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 122880 bytes) in /hsphere/local/home/c261287/lovelakegarda.net/wp-content/plugins/backwpup/inc/class-job.php on line 673

  7. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    Taht is the intristing part
    Allowed memory size of 41943040 bytes exhausted (tried to allocate 122880 bytes) in /hsphere/local/home/c261287/lovelakegarda.net/wp-content/plugins/backwpup/inc/class-job.php on line 673

    Your Plugins do not have enough PHP memory.
    The options are:
    1. Increasing the Memory. See: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    2. Update PHP Version
    3. Disabling Plugins
    4. Do not use translation

  8. Redhotbasil
    Member
    Posted 1 year ago #

    Thanks for that Daniel,
    A few questions.....

    Is it the php memory specifically for plugins?

    I only have five plugins...

    Could it be that one or more plugin or other php files are corrupted, making the file size seem to large?

    Or that there are php files that are not required?

    I don't use translation.....could it be that there are php files provided by my theme that are using up resources?

    Excuse my ignorance....always learning

  9. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    No, it is the memory for the complete WordPress.

    It depends not only on the number of Plugins.

    No, corrupted files it hase nothing to do.

    That is not so simple to say if a file not needed. BackWPup uses Autoloding. That menas it loads only files that are nedeed by the Plugin.

    Yes, themes with a "framework" can have many memory usage too.

    Newer PHP versons did have a better memory managment. That is not the only why you schuld use a PHP Version up to 5.4.

  10. Redhotbasil
    Member
    Posted 1 year ago #

    Hi Daniel,

    My hosts updated my PHP version to 5.4

    they also made the following changes....
    memory_limit – 98M
    post_max_size = 32MB
    upload_max_filesize = 32MB
    max_execution_time = 120

    The back up now seems to run, but it wont back up to drop box. I have almost 4G of space in my dropbox which should be more than enough. It ran OK before Christmas when I had less space. Do you have any suggestions?
    Thanks
    Roy

  11. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    Did it work if caching deactivated?

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