Support » Plugin: Salt Shaker » White screen

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  • Plugin Author Ahmed M. a11n

    (@nagdy)

    Hi @breinbrouwsels!

    It must be frustrated not to be able to set up the plugin.

    The white screen indicates a PHP error that’s happening on your website.

    Please enable debugging and let me know what error message you receive. You can learn more about this here: https://wordpress.org/support/article/debugging-in-wordpress/

    and here: https://wordpress.org/support/article/editing-wp-config-php/#wp_debug

    To do this:

    – You will need to login to your site via FTP
    – download the wp-config.php file
    – duplicate this file to create a backup
    – add the lines of code as specified in the link above
    – save and re-upload this file to your site.
    – Then please send us the debug.log file auto-generated in /wp-content

    Just in case anything went wrong, you would have a backup of the original file that you can re-upload if needed.

    Thread Starter Breinbrouwsels

    (@breinbrouwsels)

    Thanks for your reaction on this but I’ll look for an other solution to change the saltkeys.
    Regards
    Bert

Viewing 2 replies - 1 through 2 (of 2 total)
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