Title: White Screen
Last modified: December 19, 2020

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# White Screen

 *  Resolved [josjee](https://wordpress.org/support/users/josjee/)
 * (@josjee)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/white-screen-155/)
 * As soon as I perform an action in the Dashboard like Format Paper or Format Print
   Digital PDF or when I click in the frontend on the print button, I get a white
   screen with error 414.
 * Sample URL
    [https://mysitename.com/?print-my-blog=1&post-type=post&statuses%5B%5D=publish&rendering_wait=0&columns=1&font_size=normal&image_size=medium&links=parens&show_site_title=1&show_site_tagline=1&show_site_url=1&show_date_printed=1&show_title=1&show_date=1&show_categories=1&show_featured_image=1&show_content=1&format=print&pmb-post=97932](https://mysitename.com/?print-my-blog=1&post-type=post&statuses%5B%5D=publish&rendering_wait=0&columns=1&font_size=normal&image_size=medium&links=parens&show_site_title=1&show_site_tagline=1&show_site_url=1&show_date_printed=1&show_title=1&show_date=1&show_categories=1&show_featured_image=1&show_content=1&format=print&pmb-post=97932)
 * Any idea?
    Thanks, Jos

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/white-screen-155/#post-13813180)
 * Hi [@josjee](https://wordpress.org/support/users/josjee/), sorry it’s not working.
   That’s annoying. We’ll see what we can do to make it work…
 * I just checked and a 414 error happens when the URL is longer than what your 
   server will allow. Unfortunately, Print My Blog’s URLs are pretty long (although
   usually not a problem).
 * If you’re on a shared host, I’d ask your hosting company’s support if there’s
   anything you can do to make your server accept longer URLs. If you’re on a VPS
   server, you can configure Apache to accept longer URLs [like documented here](https://ubiq.co/tech-blog/how-to-fix-414-request-uri-too-large-in-apache/).
   
   If neither one of those is doable, we can try manually making the URL shorter
   by removing some unneessary parameters. For example, I think you can remove `
   post-type=post`, `rendering_wait=0`, `columns=1`, `font_size=normal`, etc. If
   you provide the actual URL to your site I could try that too. Once we find how
   short the URL will need to be to work with your server, I can see if there’s 
   any changes I can make code-side to automatically remove the unnecessary URL 
   parameters.
 * Does that make sense?
 *  Plugin Author [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/white-screen-155/#post-13962545)
 * I’m marking this as “resolved” for now due to inactivity. Feel free to reopen
   [@josjee](https://wordpress.org/support/users/josjee/) if you have some more 
   info we can use to figure out how to fix it. Thanks for reporting the issue and
   sorry you had it in the first place.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘White Screen’ is closed to new replies.

 * ![](https://ps.w.org/print-my-blog/assets/icon-256x256.png?rev=3020803)
 * [Print My Blog - Print, PDF, & eBook Converter WordPress Plugin](https://wordpress.org/plugins/print-my-blog/)
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## Tags

 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)

 * 2 replies
 * 2 participants
 * Last reply from: [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/white-screen-155/#post-13962545)
 * Status: resolved