Title: White Screen
Last modified: July 31, 2019

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# White Screen

 *  [chuang94](https://wordpress.org/support/users/chuang94/)
 * (@chuang94)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/white-screen-139/)
 * Hi,
    I am having trouble figuring out why I get a white screen when I preview
   my draft after adding in a widget of my choice. I am currently trying to implement
   a snatchbot.me chatbot into my website as a widget. However, upon saving as a
   draft and previewing it, some of the content on my homepage disappeared and I
   am trying very hard figuring out the cause of the problem.
 * Toby
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwhite-screen-139%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [6 years, 10 months ago](https://wordpress.org/support/topic/white-screen-139/#post-11786585)
 * Errors like this are logged. Check the error log on your server. If you can’t
   find the log, please contact your host.
 * Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/
   debug.log to see if anything gets logged there. [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)
 * You can also try this: Please attempt to disable all plugins, and use one of 
   the default (Twenty*) themes. If the problem goes away, enable them one by one
   to identify the source of your troubles.
 * If you cannot access wp-admin, there are other ways to [deactivate plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F).

Viewing 1 replies (of 1 total)

The topic ‘White Screen’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/white-screen-139/#post-11786585)
 * Status: not resolved

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