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White Page WordPress (8 posts)

  1. sacto07
    Member
    Posted 1 year ago #

    Hi,

    After I login on wordpress, a white page appears.

    This white page had already appeared a few days ago. I had then deactivated some plugins and the issue was solved.
    However, as I wanted to find out which plugin was erroneous, I've reactivated them one by one.

    A plugin called "follower" as well as a plugin called "jobs" seemed to be the one as the white page reappeared when I reactivated them.
    I coul deactivate "follower". However, "job" does not let me so. It screwed everything up. My dashboard is a total white page. I don't have accesse to anything.

    I use wordpress 3.3.1.

    Would you have any solutions.

    Thanks a lot.

  2. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Try renaming the plugins folder to plugins.HOLD. BTW, using an outdated version of WP is MAJOR security risk. Have you checked as to whether your site may already be hacked?

  3. Daniel Kanchev
    Member
    Posted 1 year ago #

    You should definitely update your WordPress to the latest stable version. You can also use the following SQL query to disable all active plugins:

    UPDATE wp_options SET option_value = '' WHERE option_name = 'active_plugins';

  4. sacto07
    Member
    Posted 1 year ago #

    Thank you for your responses.
    I don't think that the blog has been hacked. The blog is still online.
    I think that this plugin issue is due to the fact that I'm not using the latest or one of the latest wordpress version.

    Denis, could you tell me where I can enter this SQL? As I don't have access to anything on my dashboard. Should I simply enter it this way: nameoftheblog./wp-admin/UPDATE wp_options SET option_value = '' WHERE option_name = 'active_plugins';
    ?

    Thanks a lot.

  5. Daniel Kanchev
    Member
    Posted 1 year ago #

    You need access to a database management tool in order to execute the query. The most popular tool is phpMyAdmin and if you're using cPanel you can access the tool from the cPanel interface. This article provides more information:

    http://perishablepress.com/quickly-disable-or-enable-all-wordpress-plugins-via-the-database/

  6. sacto07
    Member
    Posted 1 year ago #

    Thank you. If this does not work, do you think that it would be possible to create another wordpress account for the same website?

    In other words, is any new wordpress account automatically linked to a new website, and thus to only one website?

  7. Daniel Kanchev
    Member
    Posted 1 year ago #

    I was not able to fully understand your question but if you want to use your domain name with another WordPress application you just need to point your domain name DNS name servers to the new server and the new hosting account.

    However, I am 99,9% sure that you will be able to resolve the issue if you manage to disable all the WP plugins.

  8. sacto07
    Member
    Posted 1 year ago #

    Thanks. Indeed, I meant using my domain name with another wordpress application.
    Coming back to phpMyAdmin, trying to work out how to install it does not seem so easy, as after the downloading, I end up with a bunch of files and folders on my computer. Should I gather all these under one single folder? In other words, I'm quite surprised to not have any "Execute" button, after the downloading. The online guides are not very clear.
    Moreover, I have not done any backup copy of my database yet, which is a big mistake, I confess.

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