Support » Installing WordPress » White page when directed to install.php page

  • Resolved brian1991


    I have a local install of WordPress (version 4.9.5) on an iMac running macOS 10.13.4. This is my first time installing WP. When I access index.php in a browser, I am redirected to wp-admin/install.php, but all I get is a white page. In Apache’s error_log, I see a 302 for the redirect, and then a 500 for the install.php. What do I need to do to resolve this?

    Apache 2.4.33
    OpenSSL 1.0.2o
    PHP 7.2.5
    MySQL 8.0.11

    WP files are at the root of htdocs, and are all owned by the apache user.
    OpenSSL is working fine.
    PHP info page loads and a db test shows no tables (ready for WP to populate).
    MySQL is up and running (and accessible as confirmed by php db test above).

    If I don’t have a wp-config.php, then I get the expected screen to create one (doesn’t work).
    When I manually copy the sample provided, and modify it with my db info and WP_SITEURL, I get the white page.
    If I add WP_DEBUG with true, the behavior does not change.

    I don’t have an .htaccess file at this time.
    I don’t have any special themes, or anything custom – just a straightforward install.

    Without any error, I do not know what to do!
    Are there Apache modules it is expecting that I have disabled?
    Should PHP be compiled in a certain way? (I have just –with-mysqli and –with-apxs2)

    Thank you,


Viewing 3 replies - 1 through 3 (of 3 total)
  • brian1991


    Can someone from WordPress respond, please? We are trying to move off Apple’s wiki service and want to test WordPress. But if a white screen is impossible to resolve, then I need to look at other solutions…


    It is possible that you are missing some PHP extension. You can check the list of PHP extensions required by WordPress and make sure they are installed and enabled on you machine.

    Thank you for the push in the right direction! Yes, there were PHP extensions that were not compiled that were necessary (really wish WordPress would give more than a version of PHP and Apache!). I now have WP running and can start learning how to manage it…


Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘White page when directed to install.php page’ is closed to new replies.