Support » Fixing WordPress » White page problem only in wp-admin

  • Hi everyone, I have a big problem, I had the site of a client of mine on a sever sever the link is this https://prova.netsons.org/ and it is fine I have no problems to access on wp-admin. I backed up and downloaded the database to upload it to my client’s hosting. The site as you can see goes http://www.rael.ge.it but if I try to log in wp-admin it gives me the white screen.
    I have already tried to rename the plugins folder to see if this could be the problem but nothing has solved. You can help me I don’t know what to do anymore. thanks a lot

    The page I need help with: [log in to see the link]

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  • Rajan V

    (@rajanit2000)

    Hi @elfalab

    If you’re seeing this error either suddenly (no specific task was done to cause the error) or frequently, try deactivating all plugins to rule-out a plugin-specific issue and try switching themes to rule-out a theme-specific issue.
    Otherwise, here are three ways to increase PHP’s memory allocation:
    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 128M
    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 128M to your .htaccess file.
    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account.
    (in the above examples, the limit is set to 128MB)

    Thanks

    Hi Rajan,

    Thank you so much for the very useful advice I will try to follow them I hope it solves my problem. I will make all the attempts you suggested. I’ll let you know soon if I could solve it. Thank you again
    Elisa

Viewing 2 replies - 1 through 2 (of 2 total)
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