Support » Fixing WordPress » White page in dashboard, please help!!

  • Hi,

    I have a white page in my dashboard. The left side of the dashboard i can see but the rest is a white area.I can’t change anything at the moment.
    Who can help me? I have been trying to get a answer for a few weeks now and i need this resolved. Please help me!!

    Bart

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  • Moderator t-p

    (@t-p)

    try a few basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default theme for a moment using the WP dashboard to rule out any theme-specific issue. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If that does not resolve the issue, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If all the above steps do not resolve the issue, then try MANUALLY re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!
    – running the upgrade manually via wp-admin/upgrade.php
    BTW, if you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. It’s a great safety net.

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