Support » Accessibility » white death, failed connection to admin

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  • completing my sentence:
    Admin login says : This site can’t be reached took too long to respond.

    For the FTP if you haven’t already try another ftp client to see if you can get past the ftp error. Seen sometimes that an update to the site or the ftp client create in issue.

    FYI I was able to ping the site by URL successfully SO DNS seems to be working correctly.

    Sent you in FB as well try increasing execution time if you can access the PHP.ini file to give site more time to load. Last resort is have wordpress delete the whole site and take it back to scratch assuming have a back up of the files and then upload everything back to the site.

    If it just stopped working out of the blue my first thought would be a plugin got updated or wordpress did an update automatically causing an issue.

    Thanks Brent! New client worked: Thanks! However, it’s taking forever to navigate contents. A list appeared right away but when searching for php.ini: no results. Then I double clicked wp-admin: I’ve been sitting here for 5+ minutes while it loads “Listing directory wp-admin…” Is it possible that the htaccess or php.ini file became corrupt and a simple recreation may work?

    PS Change: FTP finally came up, showed hidden files and .htaccess is there. Which only contains:

    # BEGIN WordPress
    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    php.ini does not exist however. Think I should follwo solution here?

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