White contents

  • Resolved murgi

    (@murgi)


    3 years, 2 months ago

    Hi,

    Today, I noticed that previously created contents appears in snow white.
    In versions 2.9.1 and 2.9.2
    I’ve reverted to version 2.8.5 and the page has been nice again since then.
    The server is running PHP 7.4. I’m using a Gutenberg editor with the Bloksy template.
    Thank you in advance for your reply.

    Regards
    Murgi`

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 2 months ago

    Hey @murgi

    Need more details to investigate this. Maybe try sharing the screenshot first, please?

    Also, what content/block it is that gets messed with the update? Where can I see that live?

    Thread Starter murgi

    (@murgi)

    3 years, 2 months ago

    Thanks for the quick response.

    I just restored the latest version(2.9.2) so you can see the bug on the website.
    You should see this block when you scroll down the website.: https://gutenberghub.com/templates/faq-7/
    I have previously linked the availability of the website, which is not yet public.

    Thanks

    Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 1 month ago

    Here’s how I see it.
    https://share.getcloudapp.com/xQujm4Km

    Maybe that’s related to cache? Could you please clear the browser cache or test in a private incognito mode or a different device?

    Thread Starter murgi

    (@murgi)

    3 years, 1 month ago

    I restored the earlier version for the weekend. If you have a look at it now, then you will see the faulty site due to the 2.9.2 version. When loading the site, the content that you shared with me only appears for a short amount of time. Please have a look at the site again.
    Thanks

    Thread Starter murgi

    (@murgi)

    3 years, 1 month ago

    Screenshot of white content:
    https://pasteboard.co/aV3hxRMdOPhU.jpg

    Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 1 month ago

    Hey @murgi

    I just inspect your page and seems like there is some visibility:hidden applied to both sections, as you can see in the screen recording here:
    https://share.getcloudapp.com/mXuP4n54

    I would advise you to edit your page and check if you have applied any visibility option or reset that for that matter.

    You might also try to add this custom CSS for those sections using the ‘custom CSS’ panel https://share.getcloudapp.com/qGuR8pGP

    visibility: visible !important;

    Let me know.

    Thread Starter murgi

    (@murgi)

    3 years, 1 month ago

    There is indeed some content that will only be visible on a lower resolution device, but in this case none was displayed.
    I pasted the visibility command into the CSS section and the content is now nicely displayed.
    Thanks for your help.
    Something changed in the 2.9.0 release that caused this bug. I created the content in version 2.8.5.

    Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 1 month ago

    The issue is related to that visibility setting as I showed. There is a possibility it conflicts now with Editor Plus. What plugin are you using to apply that visibility setting?

    Thread Starter murgi

    (@murgi)

    3 years, 1 month ago

    These are activated:

    Advanced Editor Tools (previously TinyMCE Advanced)
    Blocksy Companion
    CoBlocks
    EditorsKit
    Gutentor – Gutenberg Blocks – Page Builder for Gutenberg Editor
    Kadence Blocks – Gutenberg Blocks for Page Builder Features

    I know it’s too much.

    Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 1 month ago

    Which plugin do you use to apply that visibility:hidden?

    Thread Starter murgi

    (@murgi)

    3 years, 1 month ago

    I use the Editor Plus plugin for that.

    Screenshot:
    https://pasteboard.co/SQBGennidDD1.jpg

    Plugin Author Munir Kamal

    (@munirkamal)

    3 years, 1 month ago

    I don’t think that visibility:hidden should be coming from EditorPlus, but, I will investigate more into this later.

    Marking this as resolved for now, as you have it working.

Viewing 12 replies - 1 through 12 (of 12 total)
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