Support » Fixing WordPress » White Box Covers Header on Mobile

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  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme-pendent.

    Looking at your site, you use amiable theme.

    Since you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://www.mojomarketplace.com/item/amiable-a-wordpress-blogging-theme

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

    Hi, Hope you are doing well. I checked your site. That issue is causing by a POPUP plugin.

    Thread Starter renecizio

    (@renecizio)

    Thank you Mahbub – that was the insight I needed. Got that plug-in turned off and it’s fixed now. I appreciate your help.

    Happy to help you 🙂

    Hi, can you mark it as resolved?

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