I have poured over the forums about this topic and the solutions that are consistent is to remove the plugins directory or the themes directory.
Well, since this is a fresh installation right from the WordPress.org download file, renaming the plugins directory or the themes directory does not fix the problem.
We have not had time to upload any new themes or plugins.
We deleted the installation and reloaded the files to no avail.
The problem seems to only be accessing the Admin area.
Has anyone had this problem from a fresh installation before? Any thoughts on what to change to fix this problem?
Thanks for any feedback.