Support » Fixing WordPress » White blank screen on website

  • Hi I have a website http://www.earthradiance.com.au

    it is now coming up with a white blank screen

    I changed it to be coming soon mode then straight after it went to the blank screen.

    This is a friends site so we have no back of anything!! So all instructions I am finding is changing the files etc but we don’t have any of that

    please help

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  • Moderator t-p

    (@t-p)

    Blank white page: A blank white page means that PHP is crashing. This problem can be caused by a variety of issues, including:
    (1) Bad theme
    (2) Bad plugin
    (3) Bad install/upgrade
    (4) you exhausted the memory limit
    (5) It could also mean that there is an issue with your web hosting server.
    – 1 and 2 are more common (typically due to a function conflict introduced by a plugin or theme).
    – Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging
    – Also, try reviewing this useful Codex: http://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death

    thank you none of that makes sense to me at all lol

    but thank you any way

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