Thread Starter
AJD
(@ajd)
To verify this issue I installed a completely new WordPress site, installed the Events Manager plugin with Twenty Fourteen theme. When saving in the settings area it displays a blank screen.
just to narrow down the problem, you can try to
– enable wp_debug or check your php logs to see if there’s any other error
– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems
We found that we had to allocate more memory in order to fix this issue. My ISP found the problem and fixed it.
Thread Starter
AJD
(@ajd)
@angelo – I am having this issue on a brand new WP install. Event Manager is the only plugin, and I am using the default theme. Debugging is on and showing no messages. I haven’t found my php logs yet.
@bebory – Thanks. I will look into this with my ISP. But I have never had memory issues with other plugins on this site.
You can try boosting the amount of memory WordPress is allocated by adding this to your wp-config.php file:
define('WP_MEMORY_LIMIT', '128M');
You can experiment with higher numbers than 128.
Thread Starter
AJD
(@ajd)
@caimin – I tried adding that and boosting the memory all the way to 1028M with no result.
I did get en error at first in debug and php logs after adding the define(wp_memory_limit) to the bottom of wp-config.php, I moved the code snippet to the top of wp-config.php and the errors went away.
Error logs only showed this:
[20-Jan-2014 21:23:35] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /wp-config.php on line 92
[20-Jan-2014 21:23:35] PHP Warning: Cannot modify header information – headers already sent by (output started at /wp-config.php:92) in /wp-includes/option.php on line 563
There are no other errors in the php_errorlog or any WP debug notices.
Thread Starter
AJD
(@ajd)
I did look at my settings for php.ini file and memory_limit is currently set to 712M. Seems like that should be a reasonable amount to run this script.
can I know how many events or locations do you have?
Thread Starter
AJD
(@ajd)
There are about 1,100 events on my development site.
On the new install of Events Manager where I was testing it, there are 0 events.
Both sites exhibit the same problem.
As well as the wp-config memory adjustment, you may also need to allocate more to PHP, either in your php.ini file (if you have access to it) or by adding this to the .htaccess file in your wp-admin directory:
php_value memory_limit 128M
Thread Starter
AJD
(@ajd)
I have php memory_limit set to 900M
WP memory_limit is set to 728M
And you’re still getting a white screen in Admin, but only when going to an Events Manager page?
I would try deactivating and reactivating the plugin. If that doesn’t work, try reinstalling. It could be you’re missing a file somewhere.
Thread Starter
AJD
(@ajd)
I have tried activation/deactivating.
I set up three test sites to see if I could duplicate the issue.
One site is the original site with lots of data/events.
The second is on the same server as the first, but with a clean WordPress install in a sub-folder, clean Events Manager install and only the default plugin.
The third is also a totally clean install, but on a different server to make sure it wasn’t server issues.
I’m assuming that you are not having this issue when saving? For me it only happens in Event Manager Settings.
Cheers
yes, everything is working fine on my test sites and still trying to replicate or check what causes this.
Thread Starter
AJD
(@ajd)
It is an OS/browser issue.
I was on WIN XP PRO – All browsers have the issue.
Firefox ESR – 24.2.0
Chrome – 32.0.1700.76 m
Also tried – Opera 18
On Ipad/Safari the issue is not happening.
On Mac/Safari the issue is not happening.
On Mac/Firefox the issue is not happening.
